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FAQ2017-09-15T21:33:20+00:00

Pricing

How much will my custom design cost?

Each personalized project is unique, so it’s difficult to gauge exactly how much a project will cost without the exact specifications. Many different options can change the pricing of a project, such as the detail in the design, the amount of colors, the type of fabric you’re using and how many items you’ll need personalized.

In general, personalization starts at just $2.50 per 2-inch letter. We also provide quantity discounts on projects 20 pieces or more.

If you’d like a detailed estimate for your customization project, request a quote and we’ll get back to you within the next business day!

Timing

How long will my order take?

Much like with price, timing is also dependent on your specific project. While we do have rush orders available, there are limitations to what our staffing team can do based on the number of items needed customized and the detailing of the personalization project. Because we focus on providing high-quality items, we want to be sure your order gets the attention it deserves.

As a rough guide, typical turnaround time is:
• 3-5 days for digitizing
• 5-7 days for screen printing

Submit a quote for more accurate timing on your personalization project.

Technology Questions

I have my logo in a digital format. Can you use this?

While this is helpful for us, we still need to translate that image into a program that our embroidery machines can understand. This process is known as digitization and is necessary for every custom embroidery project.

Apparel Questions

Can you embroider or print on a garment that I provide for you?

Yes! We can customize most types of fabrics and materials. Simply give us a heads up when you request your quote. You can send us an email or come by the store to show us what you’d like customized. If you want to be absolutely sure that we can customize your apparel, take a look at the options in our apparel store.

Location Questions

Where are you located and what are your hours?

3106 E. Willow Street
Signal Hill, CA 90755

We are open from 10:00 AM – 6:00 PM Monday through Friday.

How can I contact your store?

The best way to reach us is by phone at (562) 595-6406 or feel free to drop by our Signal Hill location to say hello and get a quote in person.

“Everyone I have worked with has been super accommodating and very friendly. I would definitely recommend them!”
Sharon C., Seymour, TN